CANCELLATIONS POLICIES |
1).- All CANCELLATION to generate a Managment cost by a 20% of the total contracted services if this is cancelled 15 days before of the arrival of paxs and a 100% if the cancellation is of 2 days before.
2).- HOTELS: the cancellation within the 48 hours before the arrival the hotel will cahrge one night of accommodation corresponding to the rate 20% more of managment expenses.
3).- High season (Christmas, New Year, Hollyweek,July and Augost) within the 72 hours before their arrival will charge 2 nights of accommodation to corresponding the rate more 20% of managment expenses or within the own policies of each hotel and in some cases specifically for the high season reimbursement does not possible.
4).- When the passenger does not occupy the space or service contracted for any reason is left subject to the policies of NO SHOW according to policies of each hotel more the 20% of managment expenses but if the travel agency had balance to favor this force to transact that balance to favor of the passenger.
5).- DURING THE STAY:
When the passenger decides for any reason make a stop of their lodging during the period (already being in the hotel) is understood that this is under own responsibility and the travel Agency is frees of any responsibility.
6).- AIRPLANE TICKET CANCELLATIONS:
Cancellations in airplane tickets are not accepted, no name changes or changes of dates and they are not reimbursable.
7).- TOUR PACKAGES
The packages, services, tours, etc. that the travel Agency offers and that passengers (clients) acquire is necessary guarantee their reservation with minimum of 30% as initial payment and the pending amount by the total of the services contracted be paid with a maximum of 25 days before their date of arrival in high seasons and 15 before the arrival in low seasons.
8).- Make arrive via e-mail or fax the copy of the payment making to the travel Agency verify and send a receipt for the payment being free of any responsibility the travel Agency in case the passenger right does not make the pending payment of the tour package or service contracted within the terms above specified for this modality of FACILITIES OF PAYMENT and not having any reimbursement since the initial payment will be charged like administrative expenses.
9).- Payments are to be made by cashier's check to the name of the travel agency or the general manager.
10).- The company does not become person in charge by climatologic or social problems that these affect the normal fulfillment of the services.
11).- The Travel Agency reserves the right to modify the order of the indicated services in the present pamphlet, list or Web site for a better development of such or by causes that therefore justify it.
12).- RESPONSIBILITY.- Peruinka Intertrave S.A.C., while exercising every possible precaution, will not assume responsibility for any damages, injuries, losses, additional expenses due to delays or any cause whatsoever, whether to a person or property in connection with any service resulting directly or indirectly from acts of God or force major. |
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